Solitaire FAQs

General

  1. What can you do on Solitaire Blitz?
    You can play Solitaire Blitz for fun, for glory, for coins, and even for cash! Find your friends to play together, or match off against a stranger
  2. Does Solitaire Blitz have social media?
    Yes! We're on Discord: @onSolitaireBlitz

Prizes and Payouts

  1. Can I win real money on Solitaire Blitz?
    Yes! You can enter matches for real money, and once you’ve won $25 or more, you will be able to withdraw your cash winnings. You can do so by selecting the ‘Settings’ gear icon from the top right corner, and then tapping the ‘Withdraw’ menu item. Enter your Paypal ID and email address to send a withdrawal request.
  2. How does Bonus Cash work?
    For every contest that you enter, 5% of the entry fee is deducted from your Bonus Cash. The rest is deducted from your Deposits first and then from your Winnings if necessary.
  3. What else can I win?
    Practice your skills and play PvP to win coins. You can then use coins to enter practice matches.
  4. How do I get paid?
    We make our payments via PayPal. You can easily create a PayPal account here.
  5. Can I use one Paypal ID to cash out winnings for multiple accounts?
    No. There must be a one-to-one relationship between your PayPal ID and your Solitaire Blitz account. Payout requests from PayPal IDs associated with more than one Solitaire Blitz account will not be processed.
  6. What if I don’t have PayPal?
    At the moment, you will need access to a PayPal account in order to get paid. But don’t worry - if you don’t have one right now, your winnings will stay safe and secure in your Solitaire Blitz account until you’re able to withdraw them.
  7. How long does it take for me to get paid?
    Typically we aim to get the cash in your hand within 5-7 days of the request. If your cashout request has been pending for over a week, please contact support via help@onjoyride.com for an update.

The Game

  1. What can you do on Solitaire Blitz?
    You can play Solitaire Blitz for fun, for glory, for coins, and even for cash! We ensure a fair and balanced match by matching you with an opponent of the same skill level through our proprietary matchmaking algorithm.
  2. How do I play a game?
    We have different matches and Solitaire variants available in the app on the Playground and in the Contest tabs. Just choose the type of game you want to play, and wait for your opponent to appear! Remember, every opponent is matched up to ensure a comparable level of skill to you. You will each have 5 minutes to complete your game, and the player with the highest score wins.
  3. What is PvP?
    If you want to challenge yourself, join a PvP game! We’ll match you with an opponent of comparable skill and you compete against each other for the high score. Whoever scores the highest wins the prize!
  4. What is the Playground?
    Located in the bottom navigation menu, the Playground features a featured selection of all matches. You can go to the 'Contests' tab to check out the full roster!
  5. What is Klondike Power?
    A popular variation of Classic Solitaire where you draw 3 cards at a time from the Talon pile rather than just one card at a time. The powerup allows you to draw only 1 card at a time for 30 seconds which can be the difference between a win or a loss so use it wisely!
  6. What is Blitz Mode?
    This is the original Classic Solitaire but played live against another opponent where you draw 1 card at a time from the Talon pile. The powerup in this mode makes your opponent draw 3 cards at a time rather than 1 for the next 30 seconds. Use it wisely to throw your opponent off their game!
  7. What are Special Contests?
    Every now and then, we host special contests that allow you to enter a bonus cash contest by using your coins as the entry fee
  8. Why are some contests locked?
    Some match options stay locked until you reach a certain XP Level. Keep playing games to gain XP and unlock all features faster
  9. Are there any games that are free to enter?
    No. The entry fee for games is either Cash or Coins. You can always invite friends for bonus Coins or watch ads to earn Coins!
  10. How do I add money to my wallet for cash games?
    Tap your wallet balance in the top menu to go to the shop and then choose the amount of money you want to add to your wallet. All transactions are 100% safe and secure.

Coins

  1. What do coins do?
    On Solitaire Blitz, Coins can be used as entry fee for different games
  2. How do I get coins?
    There are a number of ways to get coins on Solitaire Blitz!
  1. Watch Ads! Tap on your coins balance in the top menu, or scroll directly to the Ads card on the top carousel on the Playground to watch an Ad. Each Ad watched fully will grant you Coins
  2. Invite your friends to join Solitaire Blitz! During the registration process, new users can enter a referral code. If they enter your username as their referral code, you will both get extra Coins. If your friend forgot to enter a code during registration, they can go to their settings at any time, and select ‘Enter Referral Code’ to add a code. You can only enter a single referral code, but there is no limit to how many friends you can refer...so if you have hundreds of friends, you could get thousands of Coins! Invite away and make sure they use your username as their referral code!
  3. Play games! There are always games in the Playground that you can join to win more Coins.

Tech / Account Issues

  1. What can I do to minimize lag and freezing?
    Solitaire Blitz’s games are best enjoyed while stationary, fully charged, connected to strong wifi, and on the latest app version. We suggest checking your wifi connection, battery power, and app version prior to playing and connecting/charging/updating as needed prior to joining a match!
  2. My phone froze in the middle of the game. Can I get my entry fee back?
    No, once you join a game we cannot credit your entry fee back. Make sure you’re on a strong connection, not running background apps, and fully powered up before starting important games!
  3. I got banned…
    We take banning seriously, and only ban users for serious violations of our Terms of Service. Bans cannot be reversed. The most common reasons for banning are:
  1. Bot use
  2. Fake coin generation
  3. Inappropriate or hurtful behavior to the community
  4. Cheating, inappropriate, or unfair play

Still have questions?

Our support team is eager to help! You can get in touch with them via email: help@onjoyride.com